Privacy Policy

Effective Date: May 26, 2025

Cityside Appliance (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This policy outlines how we collect, use, and protect your information when you interact with our business or visit our website.

1. Information We Collect

We collect the following types of information:

a. Personal Information

Name
Email address
Phone number
Mailing address
Service location and appliance details
Payment or billing information (where applicable)

b. Automatically Collected Information

IP address
Device type and browser
Site usage data (via cookies or analytics)

2. How We Use Your Information

We may use your information to:

Schedule and perform appliance service calls
Respond to inquiries or customer service requests
Send appointment reminders or updates
Process payments and send invoices
Improve our service quality and operations
Share occasional promotional messages (you may opt out anytime)

We do not sell or rent your personal information.

3. Information Sharing

We only share your data with:

Our technicians and authorized staff
Third-party service providers (e.g., payment processors, scheduling tools)
Legal authorities if required by law

4. Cookies & Tracking

We may use cookies to enhance your website experience and analyze traffic. You can manage or disable cookies in your browser settings.

5. Data Security

We use reasonable safeguards to protect your personal data, but no method is 100% secure. Use of our services and website is at your own risk.

6. Your Rights

You have the right to:

Request a copy of your data
Correct or delete inaccurate information
Opt out of promotional communications

To do so, please contact us at citysideappliance@gmail.com.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns about this policy, reach out anytime:

📧 citysideappliance@gmail.com

CitySide Appliance 603.918.3733